Local: (217) 544-5491   Tollfree: (800) 881-5409   
FLOWERS BY MARY LOU INC
Full Service Florist Est. 1947~Order Online 24/7 from Our Website~Check out our new Fruit Arrangements on our website!
105 S Grand Ave W Springfield, IL 62704    Local: (217) 544-5491   Tollfree: (800) 881-5409
Customer Reviews
FLOWERS BY MARY LOU INC
Local Springfield, IL florist
Average Customer Rating: 4.8 of 5 stars. (330 reviews)
Date: Dec 06, 2017
Name:

State/Province: FL

The flowers were a great hit... So pretty. Thank You,B Hawker
FBML's Reply:
Date: Dec 06, 2017, 10:28 am

So glad it was a hit. You picked a very nice arrangement. The Celebrate the Season is one of our favorites. The lantern really adds a festive warm feeling. Have a wonderful holiday!!!
Date: Dec 05, 2017
Name:

State/Province: FL

I was pleased beyond my wildest dreams. The family was totally impressed with the floral arrangement. I will use Mary Lou again if I need to order flowers again in the Springfield area.
FBML's Reply:
Date: Dec 05, 2017, 8:03 am

The designer was so pleased that you liked her arrangement. She really wanted to make it special for you. Thank you for allowing us to serve you.
Date: Nov 29, 2017
Name:

State/Province: IL

Exceeded expectations. Floral arrangement was much fuller than expected (for price range) with many various flowers used.
FBML's Reply:
Date: Nov 29, 2017, 1:12 pm

Thank you so much for your review. We love hearing from our customers! We are so sorry for your loss.
Date: Nov 21, 2017
Name:

State/Province: FL

My Mom was very please with her flowers. Thank you so much.
FBML's Reply:
Date: Nov 21, 2017, 9:11 am

We are so happy to hear that your Mom liked her flowers!! Thank you for taking the time to let us know and we hope that you and your family have a wonderful and safe Thanksgiving!
Date: Nov 09, 2017
Name:

State/Province: IL

Mary Lou knocks it out of the park again. My daughter loved the fruit bouquet. She sent me a picture and it looked exactly like the picture on your website. She said all of the fruit was delicious. Thanks again for a great experience.
FBML's Reply:
Date: Nov 09, 2017, 11:16 am

Thank you SO much. We are so happy she liked it. We don’t buy the fruit till we have an order so it is the freshest it can possibly be! Thank you for allowing us to be part of your daughter’s birthday!
Date: Nov 09, 2017
Name:

State/Province: IL

My daughter loved the fruit bouquet and it looked exactly like the picture on the web site. She said the fruit was delicious. Mary Lou knocked it out of the park, again!
Date: Nov 03, 2017
Name:

State/Province: IL

Good Job. Flowers are still alive today. Nov 3, 2017.
Date: Oct 30, 2017
Name:

State/Province: FL

Great service!
Date: Oct 20, 2017
Name:

State/Province: IL

I didn’t have a chance to personally see this order, but it was easy to complete.
FBML's Reply:
Date: Oct 20, 2017, 8:38 am

Thank you!
Date: Sep 19, 2017
Name:

State/Province: IL

Wonderful same day service! Will definitely use this service again.
Date: Sep 13, 2017
Name:

State/Province: IL

Excellent customer service! Beautiful arrangement! Very pleased!
Date: Sep 12, 2017
Name:

State/Province: PA

I was recommended this flower shop by surrounding flower shops in Springfield who told me that they have the best selection I spoke to the nicest person I've never been treated so well they went above and beyond my expectations my nephew loves his balloons it was an amazing experience I will be back for years and years
Date: Sep 04, 2017
Name:

State/Province: TX

Beautiful!!
Date: Sep 04, 2017
Name:

State/Province: IL

Always pleased with what I order. Have ordered from Mary Lous for many years and never disappointed
Date: Aug 14, 2017
Name:

State/Province: IL

The flowers were vibrant and full and lasted longer than expected. The Customer Service was excellent as always!
Date: Aug 10, 2017
Name:

State/Province: VT

100% satisfied. Delivery was prompt,the arrangement was beautiful and totally appreciated by my brother and sister-in-law. (They sent a picture!)
Date: Aug 07, 2017
Name:

State/Province: IL

always love the arrangments we get from Flowers By Mary Lou. The windchimes are a great idea.
FBML's Reply:
Date: Aug 07, 2017, 9:42 am

Thank you so much. The designers love hearing you like their work and we are extremely fortunate to have them.
Date: Aug 02, 2017
Name:

State/Province: IL

Awesome, awesome, awesome. I ordered online and they sent me a photo ahead of time to see the final product (baseball themed gift basket). They tailored it for the person I was sending it (my father) and did an outstanding job. He raved about it after he received it! Thank you!
FBML's Reply:
Date: Aug 02, 2017, 2:41 pm

Michael, We are so happy your Dad enjoyed the basket. Lucky for you we are a split shop of half Cardinal and half Cub fans! lol Thank you for allowing us to serve you!!
Date: Jul 24, 2017
Name:

State/Province: IL

FLOWERS VERY BEAUTIFUL!!!
Date: Jun 09, 2017
Name:

State/Province: IL

It was for my 5th grade sons "graduation" from elementary school. He was surprised, happy, and said the cookies were delicious. He shared them with all of his class members.
Date: Jun 05, 2017
Name:

State/Province: IL

My husband surprised me on our anniversary with gorgeous cut flowers in a beautiful vase. Some very nice assorted chocolates came with it as well. I have never had a more beautiful arrangement - nice bright fresh flowers! Thank you!
Date: May 27, 2017
Name:

State/Province: CO

The edible arrangement was beautiful! Thank you for your patience with delivery!
Date: May 26, 2017
Name:

State/Province: IL

They were beautiful arrangements.Everyone loved the fruit and the flowers were gorgeous.
FBML's Reply:
Date: May 26, 2017, 8:23 am

Thank you so much!! We appreciate you taking the time to let us know. It means a lot.
Date: May 26, 2017
Name:

State/Province: IL

The arrangement was beautiful and was enjoyed very much!
Date: May 16, 2017
Name:

State/Province: IL

Called when I was not at home. Delivered to my Office. Thanks for tracking me down!
Date: May 12, 2017
Name:

State/Province: IL

Great product and my wife loved it all.
Date: May 02, 2017
Name:

State/Province: IL

Fast service and lovely products!
Date: May 01, 2017
Name:

State/Province: IL

Everything was great. website easy to order from. Great confirmation of delivery and she loved it.
Date: May 01, 2017
Name:

State/Province: IL

It was the first time I had ordered from you. I am extremely pleased with the service. I was under the impression they would be delivered the same day when I ordered. I received a phone call saying they would try to deliver them that afternoon, but they had two other deliveries in opposite directions. I appreciated the updated information. I was a little surprised, but very pleased when my friend called and said she had received them that afternoon. I will definitely use your flower shop again.
Date: Apr 24, 2017
Name:

State/Province: NV

This is the second time that I have ordered from this company. Both times I ordered a fruit bouquet for mom. Both times I was extremely happy for how happy my mom was. She loves how fresh the fruits are and loves the presentation. Will be ordering again from flowers by Mary Lou. So happy I can order from afar and trust your company.
Date: Apr 11, 2017
Name:

State/Province: CA

We ordered online for my sisters funeral. The spray was delivered on time, and everyone said how beautiful it was.
FBML's Reply:
Date: Apr 11, 2017, 2:20 pm

Patricia, Thank you for thinking of us and giving us a nice review at a time like this. Please know you have our very deepest condolences. Thank you again, All of us at FBML
Date: Apr 03, 2017
Name:

State/Province: IL

My mother was very happy with the flowers I sent her for her birthday. Flowers by Mary Lou always delivers a fresh and lovely product and they are very dependable!
Date: Mar 31, 2017
Name:

State/Province: IL

I actually live in Northern IL and found Mary Lou's online. I loved the website and display of all the flowers, baskets and goodies. I sent cookies and chocolate covered strawberries, they were a thank you gift for a very helpful person. She loved them and was so delighted with the items. I will definitely order again for my Southern IL gifts, Christine
Date: Mar 27, 2017
Name:

State/Province: IL

The flowers were beautiful. The school nurse really enjoyed them. They were for her birthday. Also ordered and delivered same day before school was out. Thanks for being so speedy!
Date: Mar 21, 2017
Name:

State/Province: IL

Great service! Wonderful flowers enjoyed by both recipients. thank you.
Date: Mar 14, 2017
Name:

State/Province: IL

I would definitely recommend Flowers by Mary Lou. I was very pleased with the service I received from them. They were prompt in responding after I placed my order online for same day delivery. Although they didn't have the exact flowers shown in the arrangement online, they were very accommodating and the arrangement sent to the recipient turned out beautifully!
Date: Mar 14, 2017
Name:

State/Province: PA

Love Flowers by Mary Lou, Inc. This is my go-to florist in the area. Online purchasing was quick and easy. Delivery was prompt and accurate. Recipient LOVES their service, delivery staff.
Date: Feb 28, 2017
Name:

State/Province: IL

Mary Lou did a great job. The order was delivered on time and in very good shape. Thanks!
Date: Feb 28, 2017
Name:

State/Province: TX

You did a great job on the edible arrangement! My boyfriend loved it! Thanks for everything!
Date: Feb 28, 2017
Name:

State/Province: IL

The flowers were beautiful and the delivery was on time. I would definitely use their service again!
Date: Feb 20, 2017
Name:

State/Province: IL

Flowers were lovely. A few still surviving. You always do a nice job.
Date: Feb 03, 2017
Name:

State/Province: AL

My mother was very pleased with the arrangement! What was even better, the flowers lasted for more than a week. They brightened her day, for many days! Thank you for delivering my long-distance expression of love to Mom.
Date: Jan 31, 2017
Name:

State/Province: IL

Order was placed the night before online and delivered promptly the next day. Got confirmation of both. Flowers were fresh and very pretty. Wife loved the flowers as well as the gesture. Will definitely be using flowers by Marylou in the future!
Date: Jan 23, 2017
Name:

State/Province: IL

The plant was beautiful and the service excellent. I will be a returning customer.
Date: Jan 23, 2017
Name:

State/Province: CO

Very good experience. The flowers were beautiful. Will definitely consider using again.
Date: Jan 20, 2017
Name:

State/Province: IL

The fruit arrangement was very beautiful and fresh. I had to change the delivery date the day before it was do and they accommodated. I have used Flowers By Mary Lou for other edible arrangements and they are always excellent.
FBML's Reply:
Date: Jan 23, 2017, 10:44 am

Thank you so much! Our Edible Designers work very hard to create the different designs and they are so thrilled that you like them!
Date: Jan 06, 2017
Name:

State/Province: IL

Beautiful fruit arrangement and was delivered on time! Very good experience!
Date: Jan 03, 2017
Name:

State/Province: WY

Flowers by Mary Lou provided its usual high quality of service. I am a second generation customer, and always use them when ordering flowers for anyone in Springfield because my dad was a valued customer there for decades.
FBML's Reply:
Date: Jan 03, 2017, 4:47 pm

Thank you Rebecca for your kind words and continued business. We truly appreciate it!!
Date: Dec 29, 2016
Name:

State/Province: IL

Excellent flowers and service. I will definitely be a repeat customer. Thank you
Date: Dec 23, 2016
Name:

State/Province: IL

The flowers were beautiful, and have lasted well. My sister said she ordered white roses, but they were yellow. Still, they were beautiful, and our dad's favorite color was yellow, so we decided he must have intervened.
Date: Nov 21, 2016
Name:

State/Province: IL

Very pleased with the fruit arrangement. My wife was happy that you were able to exchange the oranges for pineapple.
FBML's Reply:
Date: Nov 21, 2016, 4:47 pm

We are so happy that your wife liked the fruit arrangement!! Thank you for allowing us to serve you.
Date: Nov 10, 2016
Name:

State/Province: IL

The Flowers were perfect, the online ordering was simple and it put a huge smile on my wife's face!! Thank You!
Date: Nov 09, 2016
Name:

State/Province: IL

The fruit arrangement that I ordered for my daughters birthday was perfect. She loved it and the fruit couldn't have been better. Excellent job Mary Lou. I have never been disappointed with anything I have ordered and this was no exception.
FBML's Reply:
Date: Nov 09, 2016, 9:43 am

We are so excited to hear that you liked our fruit arrangement! We are trying really hard to get the word out that we create edible bouquets. Thank you so much for your kind words.
Date: Oct 31, 2016
Name:

State/Province: IL

Everything was great except for the big brochure put in the middle of the flowers. Nothing says I love you like a big sales pitch in the middle of the flowers. Other than that everything was fine.
Date: Oct 31, 2016
Name:

State/Province: IL

Although the recipient thanked me for the flowers, there were several flowers substituted within the arrangement delivered that did not live up to the arrangement presented online.
FBML's Reply:
Date: Nov 02, 2016, 9:22 am

I am sorry you were not happy with the flower substitutions. We strive to carry a large variety of flowers but it is sometimes difficult to acquire all the necessary flowers especially on short notice. I would like to hear more about your experience and how I can make things right. Please contact me at your convenience. Ann 217-544-5491 info@flowersbymarylou.com
Date: Oct 27, 2016
Name:

State/Province: IL

It was great. Delivered on time, looked exactly like the picture. Glad to have this service. Maybe more advertisement, my daughter tried to ordered & couldn't fine your service.
Date: Oct 26, 2016
Name:

State/Province: IL

I'm deployed overseas and needed to send my wife flowers for our anniversary. Your website was very easy to use! She loved the flower arrangement.
FBML's Reply:
Date: Oct 26, 2016, 2:04 pm

Thank you for your service! And thank you for allowing us to serve you. We truly appreciate your business. Stay safe!
Date: Oct 18, 2016
Name:

State/Province: OH

Please note that I live in Toledo, OH and I was ordering the flowers in regards to my daughters and son in law mother in law funeral. Therefore, I did not view the flowers but received numerous comments on the fullness, freshness and the overall creativity of both arrangements. Thank you, again for a job well done during a time of mourning.
Date: Oct 13, 2016
Name:

State/Province: IL

you were very easy to work with, and the flowers were beautiful!!! thank you so much for the special order of the single blue rose with the message on the ribbon! so much more than I expected!! and thank you for called to talk to me about my order. Connor dixon flowers for Carlene dixon funeral
Date: Sep 23, 2016
Name:

State/Province: IL

Able to accommodate me at the last minute. Thanks.
Date: Sep 19, 2016
Name:

State/Province: AL

The flower delivery was for my mom, and she was very pleased with the daisies that lasted a long time!
Date: Sep 06, 2016
Name:

State/Province: IL

Fantastic service. Nice creativity on my custom request. The giftee was ecstatic. Thanks!
Date: Aug 30, 2016
Name:

State/Province: IL

Right on time and the arrangement looked perfect. I will use them again and have recommended them to others.
Date: Aug 23, 2016
Name:

State/Province: IL

They were very good. My feedback from my aunt regarding her delivery was very impressive
FBML's Reply:
Date: Aug 23, 2016, 8:29 am

Thank you. Our delivery driver will love hearing this.
Date: Aug 23, 2016
Name:

State/Province: IN

The ordering process was easy, the flowers were received on time and the arrangement was beautiful and as pictured. I will definitely use Mary Lou again for any flower needs that I have.
Date: Aug 01, 2016
Name:

State/Province: IL

Great service!
Date: Jul 28, 2016
Name:

State/Province: IL

It was beautiful and delivered at the perfect time! Thank you so much!!
Date: Jul 27, 2016
Name:

State/Province: IL

This was my 3rd time of using Flowers By MaryLou.. 1st actually in store & then twice online.. So nice & so easy to be able to handle on my time easily online! Thank you.. Loved the ease of online & can even leave message to shop on any details
Date: Jul 19, 2016
Name:

State/Province: IL

The flowers looked very fresh and the arrangement was beautiful. They were at funeral home before visitation that evening. I ordered online and would recommend to anyone.
Date: Jul 15, 2016
Name:

State/Province: IL

I love Mary Lou, their flowers always last the longest and they have the prettiest, most unique arrangements.
FBML's Reply:
Date: Jul 15, 2016, 10:13 am

Thank you for your kind words. We truly appreciate hearing from our customers. If you ever have an opportunity, we hope you are able to enjoy one of our edible bouquets. Thanks again
Date: Jun 11, 2016
Name:

State/Province: IL

Flower arrangement was great and so was the service!
Date: Jun 10, 2016
Name:

State/Province: IL

The flowers I ordered were for my grandmother who was spending her birthday in the hospital. I ordered online and within 10 minutes of placing my morse, I received a call to inform me that they would not be able to exactly match the online picture but that they would create a beautiful arrangement. They did not disappoint. It was gorgeous. To quote my father: "Hey where did you get those from? You're making all of us look bad!" The best part is, they were so fresh, they lasted days longer than most arrangements. I am completely satisfied with both the service and product.
Date: Jun 10, 2016
Name:

State/Province: IL

Flowers arrived on time and my wife loved the arrangement. I would highly recommend to anyone!
Date: Jun 04, 2016
Name:

State/Province: IL

My mother said the flowers were beautiful. Lovely vase. All the flowers were blooming so they didn't last long.
Date: May 26, 2016
Name:

State/Province: IL

My daughter was having a rough day and I ordered a fruit and chocolate basket for her. It was delivered really quickly and she was thrilled with the basket-and she said the delivery person was very nice. I think it was a bit overpriced, but I may order again.
Date: May 21, 2016
Name:

State/Province: AZ

Chocolate covered strawberries delivered on time and was told they tasted wonderful
Date: May 20, 2016
Name:

State/Province: IL

Beautiful flowers that last longer than the weekend.
Date: May 20, 2016
Name:

State/Province: IL

Hard to beat a Springfield staple ! Great job.
Date: May 11, 2016
Name:

State/Province: IL

Beautiful arrangement. They did a great job. Will use again.
Date: May 10, 2016
Name:

State/Province: IL

Wonderful
Date: May 06, 2016
Name:

State/Province: IL

Great service and beautiful flower arrangement, very pleased!
Date: May 06, 2016
Name:

State/Province: IL

my son in law was in hospital...has cancer and he loved it!! it was all he could eat because of his poor appetite!!! was the best thing ever!!! ps hope it didn't say happy birthday...I didn't ask him!
Date: Apr 29, 2016
Name:

State/Province: IL

The bouquet was beautiful & huge! The delivery person was very kind & conscientious about keeping it refrigerated. It made my niece very happy!
Date: Apr 25, 2016
Name:

State/Province: IL

This is the 2nd set of chimes I have purchased instead of flowers for a funeral. Could not be more pleased with ease of ordering as well as how nice they look when delivered & displayed. Have had so many people contact me to see where I bought & ask about them.. Thank you!
Date: Apr 25, 2016
Name:

State/Province: IL

The flowers were beautiful and they arrived when asked.
Date: Apr 21, 2016
Name:

State/Province: IL

Very easy experience. The flowers delivered looked just like the picture and have lasted two weeks.
Date: Apr 10, 2016
Name:

State/Province: MO

I ordered an edible bouquet for a friend who had just had major heart surgery. There was a problem with delivery due to an uninformed hospital employee who stated my friend was not at the hospital. Your manager called the hospital and got it all straightened out and got the arrangement delivered that afternoon. I immediately got a call from my friend who was thrilled with it. I have always trusted Mary Lou's (been a customer for over 40 years and dealt with Mary Lou herself years ago) to do a great job and deliver what I order. Thanks for great service and for providing a quality product!
FBML's Reply:
Date: Apr 10, 2016, 3:50 pm

Thank you so much for your kind words. It meant a lot to you to be there for your friend, and it meant just as much to us to be there to help you. Thank you for your continued business, we truly appreciate customers like you
Date: Mar 15, 2016
Name:

State/Province: IN

It was easy to order online and the cookie bouquet was delivered within 2 hours of placing my order. Very surprised as it said to give at least 24 hours but maybe being shortly after Valentine's Day things weren't quite as busy. Thanks, they loved the cookies.
FBML's Reply:
Date: Mar 15, 2016, 7:18 pm

Crystal, We try do get our edibles delivered as quickly as we can. We actually have a staff of edibles designers who work independently of our floral designers do that allows us to get orders out as quick as possible. We are glad your recipient liked the cookies. We love them too. Lol. Please let us know if we can be of service again.
Date: Mar 11, 2016
Name:

State/Province: IL

My father enjoyed the flowers and balloons. It was very easy to order online for delivery the same day and there was a wonderful selection.
Date: Mar 02, 2016
Name:

State/Province: IL

Great job. Was there when I asked it to be. Looked just like the picture. My husband loved it and the fruit tasted great. 2nd tine ordering a fruit thing from here and very happy both times. Will do it again. I orderd them for a just because thing nothing special.
FBML's Reply:
Date: Mar 02, 2016, 12:05 pm

That is wonderful! We are so happy you like our edible bouquets!
Date: Mar 01, 2016
Name:

State/Province: IL

The flowers turned out beautiful! Couldn't be happier with the service!!
Date: Feb 26, 2016
Name:

State/Province: IL

Good Job. The wife loved them.
Date: Feb 26, 2016
Name:

State/Province: IL

Very fresh flowers and they last a very long time!
Date: Feb 09, 2016
Name:

State/Province: IL

Easy ordering on website was appreciated. Flowers delivered exactly as asked, time-wise. Recipient said they were beautiful and described them to be as represented on website (flowers/vase). Thank you. Will use your shop again! :)
Date: Feb 03, 2016
Name:

State/Province: OH

Was in need of a fresh floral arrangement & being a first time visitor to Springfield wasn't sure where to buy them . The first place we stopped on Fifth St received no customer service & was overpriced. Conducted online search & decided on Mary Lou. Got a beautiful floral arrangement prepared by Kennedy. The staff was so friendly and helpful and their prices were very reasonable. Highly recommended! Thank you.
FBML's Reply:
Date: Feb 03, 2016, 11:44 am

We are thrilled to hear you enjoyed your experience with us. Welcome to Springfield!! We hope we can serve you again!
Date: Jan 11, 2016
Name:

State/Province: IL

I can't rave about this experience enough! The snack cup was beautiful and in fact, it was the only thing my nephew ate for 3 days after receiving it. The customer service was beyond perfect too. Even though I don't live near Springfield, any time I have a chance to use Mary Lou's again, I will as well as encourage all of my family in that area to support and patronize Mary Lou's.
FBML's Reply:
Date: Jan 18, 2016, 10:52 am

Hi Colleen, I want to thank you so much for the wonderful review you gave us. We were so glad to hear your nephew loved the edible arrangement. We look forward to serving you in the future! Thank you again! Flowers By Mary Lou
Date: Jan 05, 2016
Name:

State/Province: MO

My Mother loved it........thank you!!
FBML's Reply:
Date: Jan 05, 2016, 9:31 am

We are so happy to hear it! Thank you
Date: Dec 29, 2015
Name:

State/Province: IL

I ordered the all fruit bouquet for my sisters birthday. It arrived when it was supposed to and she said the fruit was very good. Will be ordering again from Mary Lou if i ever need to. Thank you!!
Date: Dec 21, 2015
Name:

State/Province: IL

Couple glitches with payment and delivery this last time but fixed promptly. Been using Flowers by Mary Lou for years and hope to continue. I do think the problems were from coordination with on-line ordering. I won't be doing THAT again.
Date: Dec 08, 2015
Name:

State/Province: FL

The order arrived on the date I requested. My father-in-law was very appreciative and enjoyed the fruit.
Date: Nov 18, 2015
Name:

State/Province: MO

I ordered my sister something from Flowers by Marylou for her birthday. It arrived looking just like the photo and on time. They did a great job!
Date: Nov 13, 2015
Name:

State/Province: OH

I live in Ohio and when I want to send flowers to my Family in Springfield, Il, I call Flowers by Mary Lou. They have always been very helpful and the arrangements have all been beautiful. I am very pleased with their service and their products.
Date: Oct 22, 2015
Name:

State/Province: IL

The bouquet was exactly like the picture!!! I was very pleased.
Date: Oct 03, 2015
Name:

State/Province: IL

Three of my choices were out of stock.
FBML's Reply:
Date: Oct 03, 2015, 10:59 pm

We apologize for your inconvenience. Our stones are very popular as a keepsake for a grieving family and we try very hard to keep our website current. Sadly we have done a lot of sympathy work in recent weeks and our stock has been depleted. Again, we truly apologize for your inconvenience and we will update our site asap. Thank you for making us aware of the problem.
Date: Sep 25, 2015
Name:

State/Province: IL

I think it would be helpful to send a pix of the actual arrangement that is sent to funeral home to the customer. I was not able to attend but would like to see what I purchased. Don't think it would be that difficult
Flowers By Mary Lou's Reply:
Date: Sep 25, 2015, 9:20 am

Absolutely! We could have done that for you. Just tell our staff that you want a pic and we can email or text it to you. Thank you for your business.
Date: Sep 09, 2015
Name:

State/Province: IL

Great as usual. Thanks. My sister in law loved all of the stuff so got. ( and the kids did too!) Delivery on time. Thanks again.
Date: Aug 28, 2015
Name:

State/Province: MO

Great service.
Date: Aug 19, 2015
Name:

State/Province: IL

I was a little disappointed that there weren't more purple flowers
Date: Aug 11, 2015
Name:

State/Province: IL

Easy way to order flowers from my favorite florist.
Date: Aug 03, 2015
Name:

State/Province: IL

I was very pleased with the simplicity of the ordering process. The plant was beautiful.
Date: Jul 28, 2015
Name:

State/Province: IN

My husband's family is from Springfield. I needed to send flowers from a distance and chose FlowerS by Mary Lou. I'm extremely please with the product and prompt delivery!
Date: Jul 15, 2015
Name:

State/Province: MO

Great service and the flowers were absolutely beautiful!!!
Date: Jun 25, 2015
Name:

State/Province: IL

She was pleased as always.
Date: Jun 19, 2015
Name:

State/Province: IL

Great customer service and timely delivery! Thank you!
Date: Jun 18, 2015
Name:

State/Province: IL

Arrangement was beautiful.
Date: Jun 18, 2015
Name:

State/Province: IL

I get a lot of flowers from FBML. My husband sends me flowers every month all year long--they are always beautiful! In May I asked them to customize a birthday cake made from flowers for my boss on her b-day..showed them a pic...EVERYONE loved this "cake". It looks so real and it was fabulous. Once again a perfect arrangement!
Date: Jun 03, 2015
Name:

State/Province: NH

Promised delivery on next day. Did not receive confirmation from you for two days. Don't know when delivered or if to right address.
FBML's Reply:
Date: Jun 03, 2015, 9:43 am

We promised delivery on the next day and we did attempt it, but the recipient was not home. Here is the timeline of your order. We received your order in the afternoon of the 18th. We called the recipient on the 19th to schedule delivery. We were told to deliver after 3 pm on the 20th by the recipient. Your order was delivered on the 20th after 3 PM to the address you requested. We strive to provide the very best service and get orders delivered ASAP, unfortunately the recipient was not available. Please let us know if there is anything else we can do.
Date: Jun 02, 2015
Name:

State/Province: IL

Service was great! Even when I called to change the delivery time! Flowers were perfect, My wife was Thrilled! Thank You.
Date: May 30, 2015
Name:

State/Province: IL

Excellent service as usual. Very professional and helpful staff. Flowers were beautiful!!!! Thanks!
Date: May 29, 2015
Name:

State/Province: IL

I the flowers were once again beautiful. I love the reminder email that you send. It helps me remember and not scrambling at the last minute. Thank you for your great service!
Date: May 26, 2015
Name:

State/Province: IL

Disappointed. My order was handed off to a local shop in Auburn, IL which did not have the flowers/materials ordered on the website. The substitute arrangement was small and not any where near worth the money spent. Poor substitute. I will not recommend them.
FBML's Reply:
Date: May 29, 2015, 1:38 pm

We are sorry to hear that you were not pleased with the arrangement. We don't like handing off orders to other shops because we can't control the quality like we can in our own shop. Had we known about this issue sooner, we may have been able to rectify the situation. We do appreciate your business and hope we can assist you in the future.
Date: May 23, 2015
Name:

State/Province: CA

As a California customer I can count on Mary Lou's. They called my Mom before delivery to verify she'd be home, delivery person real friendly, & flowers are Gorgeous!! Thank you, Mary Lou's, for all the great deliveries!
Date: May 22, 2015
Name:

State/Province: IL

My experience was decent. I found this flower shop online. The flowers were not delivered until much later in the day. The arrangement was smaller than i expected it to be for the price. Overall my mother was satisfied, so I am satisfied.
FBML's Reply:
Date: May 22, 2015, 9:07 am

We are so sorry you felt your experience was only decent. Our designers take your comments very seriously and we hope you will give us another chance to impress you.
Date: May 21, 2015
Name:

State/Province: AZ

The flowers I ordered and that were delivered were absolutely beautiful. You are the best!
Date: May 21, 2015
Name:

State/Province: IL

I received the most beautiful flowers for my birthday today. They are just breathtaking.
Date: May 20, 2015
Name:

State/Province: IL

Lilly Fields did a great job on my wife's flowers
Date: May 19, 2015
Name:

State/Province: IL

The roses were beautiful and the delivery person made an extra effort to ensure the flowers arrived while I was still home to receive the anniversary flowers from my husband. Thank you!
Date: May 01, 2015
Name:

State/Province: FL

My mother really enjoyed her flowers. I have been using Mary Lou's for a long time and they never disappoint. Thank you.
Date: Apr 24, 2015
Name:

State/Province: TX

Website was easy to shop and the flowers arrived onetime and beautiful to the person I sent them to. :)
Date: Apr 17, 2015
Name:

State/Province: OH

The flowers are always beautiful and fresh. I can always count on prompt delivery from Flowers by Marylou.
Date: Apr 12, 2015
Name:

State/Province: IL

They were very beautiful!!! Had many people compliment on them.
Date: Apr 07, 2015
Name:

State/Province: FL

The del flowers looked exactly like the picture which is what I wanted. Thank You
Date: Mar 30, 2015
Name:

State/Province: IL

I wanted to put in a review. (I wish I could upload photos for this) My love has used Flowers By...Mary Lou, Inc. for all of my flowers and arrangements since my birthday last July (2014). He got me the most amazing create your own arrangement with Reese's peanut butter cups. It was HUGE and with how wonderful they were and how great the staff is there. He said he will never use another company.All the girls I work with always are in awe when they see! Thank you for your fantastic work and the heart you put into every arrangement.
Flowers By Mary Lou's Reply:
Date: Mar 30, 2015, 2:18 pm

Thank you so much Whitney. We all really enjoyed making the Reese's peanut butter arrangement for you!! It is SO much more fun when we can customize a gift for a very special someone! Thank you for allowing us to serve you!!!
Date: Mar 24, 2015
Name:

State/Province: IL

Easy to work with, on time delivery, and beautiful flowers. Great experience!
Date: Mar 22, 2015
Name:

State/Province: NC

Thank you VERY much for the delivery of this arrangement. The happy face balloon and the stuffed dog were PERFECT! It would be fun if you could implement sending a photo of the delivered product when an order is placed or delivered. It would remove the uncertainty. I usually ask the recipient to send me a photo. Thank you.
Date: Mar 20, 2015
Name:

State/Province: IL

overall very pleased. last order, paid for a balloon but person said they never received it.
Flowers By Mary Lou's Reply:
Date: Mar 25, 2015, 3:32 pm

Thank you for your order and we apologize for the missed balloon. We have refunded you for this oversight. Again, please accept our apologies.
Date: Feb 20, 2015
Name:

State/Province: IL

My littlest grandson got stitches in his chin from a sledding accident the night before, so Grandma wanted to send him something fun!! The candy bouquet was a total hit with that little 6 year old, but I think it would be a hit with anyone!!! It was delivered right on time and helped to cheer him up!!
Date: Feb 17, 2015
Name:

State/Province: IL

The flowers arrived within 2 days of my ordering them (in my order information I stipulated that I did not need them delivered the same day). The recipient was thrilled and sent me a photo of the flowers--they looked beautiful.
Date: Feb 16, 2015
Name:

State/Province: MO

I was so impressed with how beautiful the flower arrangement was that was delivered. I would recommend you anytime. Thank you!
Date: Jan 05, 2015
Name:

State/Province: MN

The candy bouquet was delivered promptly and looked just like the picture on line! I will definitely order from you again!
Date: Jan 05, 2015
Name:

State/Province: TX

As always the flowers were beautiful. I depend on you every year to help me pt a smile on my daughter's face Thank you
Date: Jan 04, 2015
Name:

State/Province: FL

The basket was delivered on time. She said it was a good amount of fruit, which a large group of people enjoyed. Very happy with the large sized chocolate-covered strawberries. Thank you very much for the service!
Date: Jan 03, 2015
Name:

State/Province: FL

My father-in law was very happy with the Christmas tree full of chocolate covered strawberries. He really enjoyed the way it looked and the way it tasted. I like that Flowers By Mary Lou has a variety of gifts besides flowers to send.
Date: Jan 03, 2015
Name:

State/Province: IL

Excellent as always.
Date: Dec 14, 2014
Name:

State/Province: IL

This was the second time I've used them. Very happy with what I ordered. Produce was great and the receiver loved it. Will use again!!
Date: Dec 09, 2014
Name:

State/Province: IL

This is the second time I used you guys. Very happy great product and great service.
Date: Dec 03, 2014
Name:

State/Province: IL

Great service, fast and beautiful, beautiful flowers! Will definitely order from here again! Thank you.
Date: Nov 23, 2014
Name:

State/Province: IL

Beautiful roses. Great on line service!
Date: Nov 17, 2014
Name:

State/Province: IL

I ordered two sets of flowers for a funeral/visitation. Both were absolutely beautiful! I have used Flowers by Mary Lou several times in the past, and I have never been disappointed. I think they do a wonderful job, and I never worry that my selection won't be all that the picture promised.
Date: Nov 15, 2014
Name:

State/Province: OR

The order was received on time and my Mom loved it! She said the strawberries were yummy and she was super surprised! :-) thank you!
Date: Nov 12, 2014
Name:

State/Province: IL

The strawberries were delicious, my daughter loved them
Date: Nov 08, 2014
Name:

State/Province: IL

The chocolate covered strawberry bouquet was beautiful and delicious!
Date: Nov 06, 2014
Name:

State/Province: IL

Most beautiful arrangement. Ordering was simple and easy. Delivery as promised.
Date: Nov 03, 2014
Name:

State/Province: IL

The flowers were fresh, vibrant, and colorful. It was a nice mix of textures and colors. Really brightened my day!
Date: Oct 30, 2014
Name:

State/Province: IL

The bouquet that we ordered was shown with a beautiful ribbon around the vase. There was no ribbon. The flowers were beautiful but the arrangement did indeed need the ribbon to make it fantastic.
Date: Oct 09, 2014
Name:

State/Province: IL

Recipient was thrilled.
Date: Sep 09, 2014
Name:

State/Province: FL

Ordered a fruit bouquet at the last minute for my mom and they were able to get it delivered on time. It was both attractive and delicious. She reminded me that Mary Lou did her wedding flowers in 1952. Apparently a long track record of good service or they wouldn't still be in business.
Date: Aug 28, 2014
Name:

State/Province: IL

The fruit bouquet was delivered fast and looked great!
Date: Aug 24, 2014
Name:

State/Province: IL

I ordered a fruit basket from them. GREAT service. They are on time and the basket was beautiful... They are excellent with sending you confirmation and delivery notice.
Date: Jun 16, 2014
Name:

State/Province: MA

The happy face flowers were absolutely gorgeous. I sent them to my mother for her birthday. She loved them. She sent a picture a week later and they were just as beautiful. Thank you so much for top quality service. I will definitely be using you again!
Date: Jun 14, 2014
Name:

State/Province: TX

Service was excellent. I have used Flowers by Mary Lou and my Dad did as well. Always have had great service. I sent these flowers to a friend that was just getting out of the hospital. I had a call from her within two hours saying what a lovely plant.
Date: May 28, 2014
Name:

State/Province: KY

Pretty flowers and on-time delivery as usual. Will continue to use this florist.
Date: May 26, 2014
Name:

State/Province: IL

The flowers were beautiful. My mother loved them.
Date: May 19, 2014
Name:

State/Province: IL

Best flowers shop in Spfld.
Date: May 19, 2014
Name:

State/Province: IL

Used online ordering option. Everything worked fine. Flowers were beautiful. Hi Joan!
Date: May 15, 2014
Name:

State/Province: IL

Excellent. No problems and they were beautiful. I am glad my husband chose Flowers by Mary Lou Inc.
Date: May 01, 2014
Name:

State/Province: IL

I ordered the peach rose topiary and when I arrived at the visitation I immediately saw it! It was beautiful. Everyone commented on how unique and pretty it was. It was quite large too. As always...perfect!!!!
Date: May 01, 2014
Name:

State/Province: WI

Perfect!
Date: Apr 21, 2014
Name:

State/Province: IL

Easy to do and appreciated the notification the order had been received as well as notification that it had been delivered. No fuss, no muss.
Date: Apr 10, 2014
Name:

State/Province: IL

Date: Apr 04, 2014
Name:

State/Province: IL

Have always loved Mary Lou's. Would have liked for them not to send an advertisement with the funeral bouquet though as it was with the card at the visitation.
Date: Mar 17, 2014
Name:

State/Province: IL

I was recently able to see the Azalea plant I had ordered for a friend and cannot tell you how pleased I am! The container it was delivered in was even prettier than what was shown online. She is quite happy with it and plans to find just the right place to plant it in her yard as soon as weather allows. This was my first experience with Mary Lou's but would definitely use them again and also recommend to others.
Date: Mar 13, 2014
Name:

State/Province: IL

As always, fantastic service, beautiful fresh fragrant flowers, and always delivered promptly!
Date: Feb 22, 2014
Name:

State/Province: GA

Apparently the flower arrangement was most satisfactory. Thank you for allowing me to show someone that I care through your services. Have a good day and God bless.
Date: Jan 28, 2014
Name:

State/Province: IL

Flowers delivered on time and as advertised.
Date: Jan 26, 2014
Name:

State/Province: IL

Very pleased. Looked exactly as pictured on line.
Date: Jan 13, 2014
Name:

State/Province: TX

Mom loved the arrangement and it lasted almost two weeks. Wonderful service and great arrangements!
Date: Jan 08, 2014
Name:

State/Province: TX

It is wonderful to have someone you can depend on year after year to deliver beautiful flowers to my family. Thank you
Date: Jan 06, 2014
Name:

State/Province: IL

Mary Lous service was very professional. Apparently my destination didn't have anyone in your network and I wasn't able to get the specific arrangment delivered. However extra effort did get a replacement delivered in time. THANKS TO EVERYONE
Date: Jan 03, 2014
Name:

State/Province: MN

We used to go to 5th Street Flower shop religiously, but since Patrick sold it, we have nto been happy with the service or the arrangements. This arrangement was beautiful and as expected and delivered on time.
Date: Dec 10, 2013
Name:

State/Province: MO

Excellent florist. I always am happy with their service and their flowers. I actually got to see the last bouquet that I ordered after I picked it out online, and it was even more beautiful than it looked online!
Date: Dec 02, 2013
Name:

State/Province: IL

Flowers By Mary Lou always provides tremendous service and "heart" for their work. Thank you!!!
Date: Nov 08, 2013
Name:

State/Province: IL

This is the second beautiful arrangement I have received from my sister through your service. Creative arrangements, and top quality flowers. Both arrangements have continued to become more beautiful for several days!
Date: Nov 07, 2013
Name:

State/Province: IL

Once again Mary Lou's out did themselves. The chocolate covered strawberries were a huge hit with my daughter. I'm afraid I've started a tradition of sending them to her on her birthday. She said they were delicious and they were delivered just as I requested. Thank you Mary Lou!
Date: Nov 05, 2013
Name:

State/Province: IL

Wife loved the arrangement
Date: Nov 01, 2013
Name:

State/Province: IL

My daughter was so excited to get the birthday cookie bouquet! I ordered it that morning and within a few hours it was in her office. Thank you so much for the prompt service.
Date: Oct 29, 2013
Name:

State/Province: IL

Date: Oct 24, 2013
Name:

State/Province: IL

Date: Oct 11, 2013
Name:

State/Province: IN

I never saw the arrangement but my friend said it was wonderful. Thank you Mary Lou.
Date: Oct 03, 2013
Name:

State/Province: OH

Date: Sep 06, 2013
Name:

State/Province: IL

Was very pleased with the service I received and the product that was delivered. I will remember them the next time I need to send flowers.
Date: Sep 04, 2013
Name:

State/Province: IL

Great presentation and it's nice to have options for men since they most likely don't want flowers
Date: Aug 07, 2013
Name:

State/Province: IL

they were fine.
Date: Aug 03, 2013
Name:

State/Province: FL

I was very pleased at the variety of items you have available. your site was very easy to look at and very easy to order from. I will be ordering again from you. I am in Florida and my best friend is in Springfield. So you helped me out a lot. Thanks again. M.M.
Date: Jul 16, 2013
Name:

State/Province: IL

The fruit bouquet was delivered in the morning as requested, and was enjoyed by many people
Date: Jul 16, 2013
Name:

State/Province: IL

Thank You. She loved them. Im in Afghanistan for the Army its hard to show someone at home you care so much for them. I need another order for Thursday. Thank you!
Date: Jun 13, 2013
Name:

State/Province: IL

I was happy with the cookie bouquet I ordered for a friend. Ordering from the website was easy!
Date: Jun 11, 2013
Name:

State/Province: IL

The arrangement was beautiful and delivered on time! Thanks!
Date: May 29, 2013
Name:

State/Province: TX

My mother loves your arrangements. Thank you.
Date: May 23, 2013
Name:

State/Province: FL

I ordered an edible arrangement for my daughter for her first mother's day and a flower arrangement for my mother for mothers day - BOTH LOVED their arrangements and I ALWAYS recommend FBML to everyone - they are the best!! Josie
Date: May 23, 2013
Name:

State/Province: TX

My daughter loves getting flowers by Mary Lou!!!!!
Date: May 21, 2013
Name:

State/Province: IL

Very good service.. and the candy bouquet was perfect
Date: May 15, 2013
Name:

State/Province: IL

Nice job in every area. Thank you!
Date: May 09, 2013
Name:

State/Province: IL

Great service and spring flowers looked great and lasted longer then other stores I have used in past. Made my mother's birthday! Thank you, Ed
Date: Apr 30, 2013
Name:

State/Province: IL

Date: Apr 29, 2013
Name:

State/Province: IL

flowers are beautiful!!!
Date: Apr 13, 2013
Name:

State/Province: IL

Flowers were just as pictured on the website; very pretty. Ordering was easy and convenient.
Date: Apr 13, 2013
Name:

State/Province: TX

My mother loved this arrangement and the vase it was in. Thank you for making her happy.
Date: Mar 27, 2013
Name:

State/Province: VA

very pleased with flowers since I was raised in Spfld. I like to use local shops.
Date: Mar 13, 2013
Name:

State/Province: MO

Easy and convenient ordering. Recipient loved the juicy fruit!
Date: Mar 09, 2013
Name:

State/Province: IL

Staff always helpful. Website makes it easy as well. Beautiful flowers. Chocolate covered strawberries were a hit!
Date: Mar 09, 2013
Name:

State/Province: FL

Date: Mar 05, 2013
Name:

State/Province: IL

Such an easy online shopping experience. The delivery was right on time and the flowers were beautiful! Definitely will continue to do business with Flowers by Mary Lou!!
Date: Feb 28, 2013
Name:

State/Province: IL

I was extremely pleased. My girlfriend has excited and happy she said, "I't made my day." I did not get any of the fruit, but she said it was delicious. Thank you!!!
Date: Feb 28, 2013
Name:

State/Province: IL

Easy website to understand and order from. Product was greatly appreciated!
Date: Feb 23, 2013
Name:

State/Province: IL

The flowers are beautiful. They were a little frail/dehydrated when they arrived. The purple flowers in particular. Arrangement is WELL organized. Thanks!
Date: Feb 18, 2013
Name:

State/Province: IL

Extremely pleased with the quality of the fruit bouquet and the customer service. Would highly recommend this place to anyone in the SPringfield area!
Date: Jan 28, 2013
Name:

State/Province: IL

Recipient was very pleased with product.
Date: Jan 21, 2013
Name:

State/Province: IL

perfectly. It informational resource, I'll bookmark it and visit it again!
Date: Jan 04, 2013
Name:

State/Province: IT

The beautiful poinsettia was delivered as requested and was very much enjoyed by my sister.
Date: Jan 04, 2013
Name:

State/Province: IL

Easy website to use.
Date: Dec 27, 2012
Name:

State/Province: TX

This is the second year that I have ordered flowers for my daughter. She said they were beautiful arrangements and sent me pictures both times. They were exactly what I ordered. Thanks for your service.
Date: Dec 14, 2012
Name:

State/Province: IL

Received a colorful birthday flowers from a friend yesterday. They are gorgeous! Love the Christmas colors in the flower!
Date: Nov 27, 2012
Name:

State/Province: IL

I ordered at last minute and they came through on very short notice. The arrangement was great. Thanks
Date: Nov 19, 2012
Name:

State/Province: IL

I was worried about same day delivery as I ordered first thing in the morning. But the hubby got the meat / cheese bouquet on time and it was an office hit. Thanks!
Date: Nov 09, 2012
Name:

State/Province: MO

I only had one thing that I would think would make your service better and that is to send the sender a picture of the arrangement. It would be nice to see what was sent. The funeral home was kind enough to send it to me. It was beautiful and thanks for getting it there so quickly. I will use you again if ever I need something send in Springfield.
Date: Nov 08, 2012
Name:

State/Province: IL

The chocolate covered strawberry boquet was simply delicious and a huge hit with my daughter and her family.The strawberries were very sweet. I couldn't have been more pleased. I will definately use this service again.Thanks so much!
Date: Nov 06, 2012
Name:

State/Province: IL

Arrangements were very nice and attractive. On the edible arrangement you should have a little more variety.
Date: Oct 30, 2012
Name:

State/Province: NC

The Birthday Girl said that they were the most beautiful flowers she had ever received.
Date: Oct 19, 2012
Name:

State/Province: IT

The bouquet was just as pictured and my sister was very pleased with it. Delivery also on the day, as wished.
Date: Oct 08, 2012
Name:

State/Province: IL

Cookie arrangement was delivered in a timely manner and greatly enjoyed by its recipient. We appreciate having this option available in Springfield.
Date: Sep 29, 2012
Name:

State/Province: IL

I expected the flowers to be a surprise to my girlfriend but instead she received call notifying her that flowers were being delivered to her. This kind of defeats the purpose of a surprise. She was informed the delivery driver door tagged the address but there was no door tag and I do not believe an actual attempt was offered to deliver the flowers. The flowers were beautiful and she was very happy in that aspect
Date: Sep 25, 2012
Name:

State/Province: IL

I have ordered several fruit or candy bouquets and have been very pleased with them. Mary Lou's is the best!
Date: Sep 25, 2012
Name:

State/Province: IL

Date: Aug 21, 2012
Name:

State/Province: IL

Rave reviews for the fruit arrangement. Customer service top notch!
Date: Jul 31, 2012
Name:

State/Province: IL

Thank you for helping to make my daughter, Mindy's, wedding a day to remember!!!!
Date: Jul 26, 2012
Name:

State/Province: IL

Pretty flowers but dilvery time sucked..
Date: Jul 16, 2012
Name:

State/Province: IL

Date: Jul 13, 2012
Name:

State/Province: IL

WOW TALK ABOUT 1ST CLASS SERVICE -- I contacted Jennifer Veith around 8:30 this morning and she had the most beautfiul bouquet of flowers delivered to my boss by 10:30 a.m! YOU ARE AWESOME!
Date: Jul 10, 2012
Name:

State/Province: MD

I live in Baltimore MD and sent my sister an arrangement . when she got it she call me ant told me it was the most beautiful and elegant arrangement she had ever saw.. THANK YOU!!!!
Date: Jul 09, 2012
Name:

State/Province: FL

My daughter was so surprised and loved the chocolate covered strawberry bouquet - fabulous job!!!!
Date: Jul 07, 2012
Name:

State/Province: IL

Website user friendly with a variety of flowers to choose from.
Date: Jun 04, 2012
Name:

State/Province: IL

My neighbors really enjoyed the delivery. It was an easy process and plan on using it again soon.
Date: May 31, 2012
Name:

State/Province: TX

I was told the arrangement was beautiful and it made my sister's day. Thank you!
Date: May 28, 2012
Name:

State/Province: IT

I did not see the Exotic Flower arrangement I had sent to my sister, but she was cheered by it and gave it a 10 out of 10. I appreciated the care given to this order. Thank you.
Date: May 25, 2012
Name:

State/Province: TX

Date: May 22, 2012
Name:

State/Province: IL

Thank you for making such a beautiful arrangement. My clients were very happy that the flowrrs they sent to me turned out so well.
Date: May 09, 2012
Name:

State/Province: IL

Date: May 04, 2012
Name:

State/Province: IL

Delivered in a timely fashion and are very beautiful! A very nice arrangement with nice color contrast! And of course who does not love to receive a surprise bouquet of beautiful flowers?!
Date: May 02, 2012
Name:

State/Province: IL

The online ordering process was very easy. My wife was extremely happy with the arrangement and proud to show them off to her co-workers. I was very satisfied with the entire process and will continue to have Mary Lou's in the future.
Date: Apr 30, 2012
Name:

State/Province: MO

Was so glad to find this "deli arrangement" to send to family gathering for a funeral. Recipient told us "it was beautiful and so appreciated." Ordering on-line was a breeze.
Date: Apr 26, 2012
Name:

State/Province: IL

Date: Apr 26, 2012
Name:

State/Province: IL

Thank you to Nikki and everyone at Flowers by Mary Lou for the absolutely gorgeous wedding flowers for our wedding this past Saturday! They were the perfect color, and just what I wanted. Everyone commented at how wonderfully they fit with our dresses and decor. Just an awesome job!!!! :)
Date: Apr 23, 2012
Name:

State/Province: IL

My flowers were beautiful!! I was impressed by the design and the freshness of the flowers. Five days later they are as beautiful as the day I received them. Needless to say, I am very pleased with the arrangement. I would definitely recommend your business to everyone.
Date: Apr 21, 2012
Name:

State/Province: IL

great online site and beautiful flowers!!
Date: Apr 07, 2012
Name:

State/Province: IL

The Peace Lily was beautiful and my online shopping experience was great!
Date: Mar 25, 2012
Name:

State/Province: IL

Jerry WhiteFlowers By Mary Lou My wife Mary and I have used Flowers By Mary Lou for some 40 years we have always been satisfied Jerry!
Date: Mar 25, 2012
Name:

State/Province: IL

Jerry WhiteFlowers By Mary Lou My wife Mary and I have used Flowers By Mary Lou for some 40 years we have always been satisfied Jerry!
Date: Mar 25, 2012
Name:

State/Province: IL

Robin Barry HayesFlowers By Mary Lou Thursday at 2:13pm .. I want to take a minute to THANK YOU! Thanks for making my ordering such a great experience today. Nice person that took my order, flowers looked BEYOND what I expected and delivery was faster than expected. I dont normally order flowers, but if I ever do, I know I will return my business to you! My friend was so suprised, made BOTH of our day! :)
Date: Mar 24, 2012
Name:

State/Province: IL

I want to take a minute to THANK YOU! Thanks for making my ordering such a great experience today. Nice person that took my order, flowers looked BEYOND what I expected and delivery was faster than expected. I dont normally order flowers, but if I ever do, I know I will return my business to you! My friend was so suprised, made BOTH of our day! :)
Date: Mar 22, 2012
Name:

State/Province: IL

Tim FleckensteinFlowers By Mary Lou Thanks so much for the beautiful sympathy arrangement that you prepared for my mother last Monday, 3/05, on the day of my father's funeral. It continues to brighten my mother's home in my father's absence. They were married for over 66 years! He will be greatly missed.
Date: Mar 20, 2012
Name:

State/Province: IL

I was very pleased with the service and the beautiful and full Peace Plant. I have done buisness with Mary Lou many times and have to say each time was a pleasure.
Date: Mar 05, 2012
Name:

State/Province: IL

I have ordered the edible arrangements twice and both have been delivered even better than pictured! Thank you!
Date: Feb 28, 2012
Name:

State/Province: IL

My wife simply loved the flowers. The flowers were so fresh and fragrent they were certainly beautiful to behold. Thank you so much for making her day feel special.
Date: Feb 28, 2012
Name:

State/Province: IL

Arrangement just as pictured/advertised; wife loved it. Thank you.
Date: Feb 28, 2012
Name:

State/Province: IL

Date: Feb 27, 2012
Name:

State/Province: IL

i order several things the day i came in i was more than happy with my results i had a fruit basket ordered for my mother for her birthday it was above my exspectations it was fresh and i couldnt have asked for anything els better i have been smiling every since i cant wait to order a bigger one thank you so much and i am so thankful for the dedication you serve in our area
Date: Feb 24, 2012
Name:

State/Province: TX

Date: Feb 24, 2012
Name:

State/Province: SD

I wanted to send something different to my aunt. I found it...Flowers By Mary Lou feature a Bouquet you can take a bite out of!Fresh fruit prepared by a licensed food handler, cut in fun shapes with a variety of seasonal fruit. My aunt told me it arrived prepared fresh & was a refreshing treat. I will be ordering more. Thanks Flowers By Mary Lou for thinking outside the box & sending exactly what you offered.
Date: Feb 23, 2012
Name:

State/Province: IL

Beautiful arrangements, unique designs, over-the-top customer service. Why would anyone shop anywhere else?
Date: Feb 23, 2012
Name:

State/Province: IL

Compassionate caring staff. They care about why you're ordering flowers, they care about what matters to you and they go to any length to accomplish that. Not just a business to them. They care about their customers.
Date: Feb 17, 2012
Name:

State/Province: IL

I was very please with the arrangement. It was beautifully done.
Date: Feb 13, 2012
Name:

State/Province: IL

Very unusual arrangement and extremely beautiful. Thanks you.
Date: Jan 05, 2012
Name:

State/Province: IL

Date: Dec 18, 2011
Name:

State/Province: IL

Always have received polite, quick service with beautiful flowers that last. Thanks and Merry Christmas.
Date: Dec 15, 2011
Name:

State/Province: IL

Not only was I able to order online before the shop was even open, the florist had a question about my bouquet and called me personally to verify what I wanted which was a huge time saver for me... because as usual... I forget to order flowers in a timely manner and am left scrambling... Not this time... I ordered at like 5 in the morning and they were delivered within 8 hours... NICE!
Date: Dec 04, 2011
Name:

State/Province: IL

Arrangement is lovely and I like the vase - golden cylinder. Nice choice of flowers. Should last a while. Thanks!
Date: Nov 28, 2011
Name:

State/Province: IL

As always, the flower arrangment was beautiful! I was a little disappointed in the $9.00 delivery fee. I thought it was too much since it wasn't going out of town, just to Staab around the corner. Since it priced out at $52.00 it was a little sting to hear one the Daughters thanking me for the sweet little bouquet. But I was greatful that I have never been disappointed on the wonderful arrangements you send!
Date: Nov 12, 2011
Name:

State/Province: MN

My mother was very happy with this order. The only thing is I could not find on your site a place to get things chocolate dipped and I would have liked that as I really did not have time to call because of my work hours. I have ordered flowers from you and this fruit and both times my mother was extremely pleased with what she received. Keep up the great work!!!!
Date: Oct 24, 2011
Name:

State/Province: OK

Easy to do and I had used your services as a new bride years ago...people were very kind and friendly,so when my cousin died I wanted to do something and looked up on line to find your floral shop still there!! Thank you.
Date: Oct 19, 2011
Name:

State/Province: WI

we are in Wisconsin but have many family & friends in Springfield where we lived for years. I know if I need flowers I can go online and get beautiful flowers. I also appreciate the flexibility-I had to call & change locations because a family member was released from the hospital before they got flowers. The person I talked to was so helpful!
Date: Oct 16, 2011
Name:

State/Province: IL

My boyfriend special ordered two dozen fire and ice roses for me with very specific instructions because of sentimental reasons and MaryLou did an AMAZING job. The flowers were simply stunning and beautifully arranged in a glass vase with matching ribbon. What a wonderful job... Thank you so very much! I highly recommend and will be using Mary Lou's for all my floral needs.
Date: Oct 13, 2011
Name:

State/Province: IL

Mary Lou's has been our local florist of choice for many years in Springfield and for service on Mary Lou's end I would rate it a 5. But as for the florist they used to actually deliver flowers to my daughter in Arizona I would rate them a ZERO!!!! It's was the biggest waste of $100 ever! Mary Lou's did all that they could to make it right, so again, rated a 5 for customer service. But in the end I was still very dissatisfied with the product.
Date: Oct 11, 2011
Name:

State/Province: IL

I just wanted to tell you THANK YOU so much for putting a beautiful birthday arrangement together for my mother last week. I found you online and had read the testimonials, and I thought you would put together a nice arrangement, and it was better than nice, it was gorgeous!! My mother was so excited (I even got an email from my dad, saying it was the most beautiful arrangement he'd ever seen!) I just wanted to tell you thanks for making me look so good!! Thanks again, I am passing your name around!!
Date: Sep 24, 2011
Name:

State/Province: IL

I was very pleased with my purchase for a funeral service. The peace lily looked exactly as it did on-line. I had also put a Saturday delivery date, and the funeral was not until Monday, so they even sent an e-mail to let me know it would be there on Monday morning in time for the funeral. I was very well pleased with the personal service, and the price. For on-line flowers you've got FTD and Teleflora beat - hands down!
Date: Sep 15, 2011
Name:

State/Province: IL

Date: Aug 23, 2011
Name:

State/Province: AB

I ordered from Canada and it was easy and cheaper then other options. The recipients loved it! Its nice to get something a group of people can enjoy rather then flowers on one persons desk.
Date: Aug 15, 2011
Name:

State/Province: IL

Not all of the flowers that appeared in the picture for the "Colorful Condolences Tribute" arrangement were available to be utilized when this arrangement was put together. The urn that was pictured online was also not something that Flowers By Mary Lou could provide. However, a staff member called right away to make me aware of these two things and assured me that they would be able to provide something similar. I also requested that a butterfly be added to the arrangement. I was thoroughly impressed with what they were able to put together and the family that this was sent to really enjoyed it. A job well done!
Date: Mar 21, 2011
Name:

State/Province: IL

As we always said in the military, "On time, On target". The arrangement was absolutely beautiful. Made my wife's day. Thank you so very much.
Date: Mar 20, 2011
Name:

State/Province: IL

Very convenient to order online. To see a picture of the arrangement was another plus. Very appreciative of the reply telling me flowers were delivered. I was in Florida when I needed to send these flowers and found your website and ordered with much satisfaction. A+++++++
Date: Mar 19, 2011
Name:

State/Province: MO

Excellent and personalized service, as always.
Date: Feb 28, 2011
Name:

State/Province: IL

Great service once again. Previous experience had been at a less busy time (anniversary), but you guys still came through with timely delivery for Valentine's Day. My wife loved the arrangement & it was as advertised. Thanks!
Date: Feb 19, 2011
Name:

State/Province: MO

Being out of the country in the time of a friend's need it was a good experience ordering flowers online with a florist I knew. Very professional and delivery on time. Thanks.
Date: Feb 09, 2011
Name:

State/Province: IL

Date: Jan 07, 2011
Name:

State/Province: IT

You were very efficient, ordered on time, contacted me about delivery time-I was confident that all would go well and it did. My sister was very happy with the poinsettia.
Date: Jan 03, 2011
Name:

State/Province: UT

I never see the flowers I order as I live out of State but Mom's caretakers always describe them and sometimes send photos and they are beautiful. I've done business with Mary Lou for years and will continue to do so as they never fail to give me quality service, contact me with any problems, and fill my requests with excellent products. I am formerly from Springfield and have known about and used Mary Lou's for over 25 years.
Date: Jan 03, 2011
Name:

State/Province:

Thank you for your wonderful service to my wife on our anniversary. Very satisfied with the ordering process and your same day delivery. Hadn't ordered flowers online in a few years. You guys now have a repeat customer. Thanks again
Date: Dec 27, 2010
Name:

State/Province: IL

Flower Delivery To Springfield, IL
See Delivery Areas


FLOWERS BY MARY LOU INC
105 S Grand Ave W
Springfield, IL. 62704
Local: (217) 544-5491

All prices shown in US dollars



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